– If you receive a defective item or wrong item then the mistake is from our part and we will send you a new item.
– If you receive a knife but you changed your mind and want either to return it or replace it by another knife then you will pay:
A) For a Return; you will pay the return shipping
B) For an exchange/replacement; you will pay the return shipping + the shipping charges paid by us to send the replacement item back to you
Please note that you can do it within 30 days only from the date of reception of the parcel.
To receive a refund based on purchase price of the item(s) and in the original form of payment: 1. All merchandise must be returned unused/unworn, within 30 days of the reception date of the parcel. 2. The merchandise must be in saleable condition. There must not be any scratch on the items. 3. The merchandise must not be altered or used.